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CU Health delivers a new kind of EAP, a clinically led, fully integrated complete employee wellbeing solution for Australian workplaces. We combine proactive healthcare, psychology and performance coaching to improve engagement, retention and compliance.
About our EAP
Founded and led by Australian specialists, CU Health’s Employee Assistance Program (EAP) is built for Australian and New Zealand organisations that want more than a counselling hotline.
Traditional EAPs are reactive and underused (often engaging only a small portion of staff). We engage and empower your team to use wellbeing as a strategic advantage for their personal and professional development as individuals, and as a group.
We do this by integrating medical, psychological and performance care in one secure digital platform to drive measurable outcomes including:
- Improved engagement
- Improved talent retention
- Reduced absenteeism and
- Strengthened workplace culture
Why work with us?
Clinically led care
Our services are delivered under clinical governance by Australian physicians and psychologists, supported by healthcare-grade privacy and data protection.
Proven engagement & retention results
Our integrated approach ensures more employees engage with our platform, which in turn leads to higher retention rates, higher levels of team productivity and more confident leaders.
Psychosocial Safety & Compliance Ready
Our support is aligned to Australia’s psychosocial safety expectations to foster healthier, safer, and more engaged workplaces.
Our EAP Services
Integrated Care Model
One platform for GP and specialist consultations, psychological care (preventative and clinical), executive and performance coaching, nutrition and lifestyle support.
Beyond Traditional EAP
From early intervention to guided care pathways, employees get outcomes, not just advice. Employers get de-identified insights to inform decisions.
Tailored Support for Every Team
Flexible access across roles, locations and risk profiles, with program design that fits your industry and ways of working.
What Our Clients Say
“At hipages, we’ve always believed that our people deserve more than a safety net. They deserve proactive, personalised support that meets them where they are. That’s why we became the first ASX-listed company to move beyond traditional EAPs and adopt CU Health, a truly holistic medical and wellbeing platform. With CU Health, we’ve created a more human, accessible, and preventative approach to care—one that empowers our team to thrive, not just survive.”
- Jodette Cleary, Chief People Officer, HiPages
“The team are loving CU Health, and have particularly benefited from the psychology and dietitian services. We showcase CU Health during our recruitment process as a point of difference and it has definitely helped us in attracting great new team members.”
– Kelly Chard, Managing Director, Growth MD
Frequently Asked Questions
What makes CU Health’s EAP different?
A clinically governed, integrated model that combines medical care, psychology and performance coaching as a complete employee wellbeing solution, rather than counselling alone. You can view our range of wellbeing solutions here.
Is CU Health’s EAP available across Australia?
Yes. We support employees nationwide via our secure digital platform.
How confidential is the service?
All services meet Australian health privacy standards, with care delivered by our in-house clinical team.
How quickly can we launch?
Most organisations can be onboarded swiftly with communications and activation materials ready to go.
What does it cost?
Pricing reflects usage and scope. We’ll recommend a configuration that aligns to your goals and budget. You can get an idea of our pricing structure here.
Get in Touch
Address: 6 Middlemiss St, Milsons Point, NSW 2061, Australia
Phone: 1300 284 325
Email: hello@cuhealth.com.au
CU Health supports organisations nationwide. Speak with us to design an Employee Assistance Program (EAP) that suits your team.
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